Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MTMR321A Mapping and Delivery Guide
Assess and address customer preferences
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | MTMR321A - Assess and address customer preferences |
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Description | This unit covers the skills and knowledge required to research local areas to make informed decisions on product lines stocked and inform customers on product features and benefits. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit is applicable to meat retailing enterprises. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research local markets to determine potential customer needs |
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Element: Recommend new products to manager |
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Element: Promoteproduct features to customers |
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